AKC Vehicle Security

Privacy Policy

Last updated: 19 August 2026

This privacy policy explains how AKC Vehicle Security collects, uses and protects personal information when you visit akcvehiclesecurity.co.uk, request a quote, contact us, or use our vehicle-security services. We aim to handle personal information fairly, transparently and only for genuine business purposes.

Contact AKC Vehicle Security

AKC Vehicle Security
Based in Corby, Northamptonshire
Phone: 01536 645 365
Email: info@akcvehiclesecurity.co.uk

1. Information we may collect

When you contact us or request a quote, we may collect information you provide directly, including your name, email address, telephone number, area or postcode, vehicle details, the service you are interested in, and the contents of your message. If you become a customer, we may also hold information needed to arrange and provide the service, communicate with you, maintain appropriate business records and deal with warranty or support queries.

Our website and hosting environment may also generate technical information such as IP address, browser or device information, referral information, server logs and security records. The exact technical information available depends on the website, hosting and security services in use.

2. Why we use personal information

We may use personal information to:

  • respond to enquiries and provide quotations;
  • confirm vehicle and service requirements before booking;
  • arrange, deliver and support vehicle-security installations;
  • contact customers about appointments, service questions or warranty matters;
  • keep appropriate business, accounting and service records;
  • operate, secure, maintain and improve the website;
  • prevent misuse, fraud, spam or security incidents; and
  • comply with legal or regulatory obligations where applicable.

3. Our lawful bases

The lawful basis depends on why we are using the information. When you ask for a quote or ask us to carry out work, processing may be necessary to take steps at your request before entering into a contract or to perform a contract with you. We may rely on legitimate interests for reasonable business administration, responding to general enquiries, operating and securing the website, and improving our services where those interests are not overridden by your rights. We may process information where necessary to comply with a legal obligation. Where consent is the appropriate basis — for example for certain optional marketing or non-essential website technologies — you may withdraw that consent.

4. Contact forms and enquiries

Information submitted through our website contact or quote forms is used to understand your request and respond to you. Please do not submit unnecessary sensitive personal information through a website form. If we need additional information to provide a service, we will request what is reasonably necessary for that purpose.

5. Who we may share information with

We do not sell personal information. We may share information with service providers that help us operate the business and website, such as website hosting, email, form-processing, IT/security, accounting or other professional service providers, where this is necessary and appropriate. We may also disclose information where required by law, to protect legal rights, or to establish, exercise or defend legal claims.

If a supplier or service provider processes personal information for us, we expect it to handle that information appropriately and only for the relevant purpose. Some technology providers may process information outside the UK. Where international transfers apply, appropriate safeguards should be used as required by applicable data-protection law.

6. Cookies, analytics and similar technologies

The website may use cookies or similar technologies that are necessary for core website functions. If optional analytics, advertising or other non-essential technologies are enabled, visitors should be given appropriate information and, where required, a choice before those technologies are used. Your available controls may also depend on the cookie or consent tools currently enabled on the website.

You can also control or delete cookies through your browser settings, although blocking essential cookies may affect how parts of a website function.

7. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to an enquiry, providing and supporting a service, maintaining appropriate warranty or business records, and meeting legal, tax, accounting or dispute-resolution requirements where applicable. Retention periods can therefore differ depending on the type of information and the reason it is held. When information is no longer required, it should be deleted, anonymised or securely disposed of as appropriate.

8. How we protect information

We take reasonable organisational and technical steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.

9. Your data-protection rights

Depending on the circumstances and the lawful basis being used, UK data-protection law may give you rights in relation to your personal information. These can include the right to request access to your information, ask for inaccurate information to be corrected, request erasure, request restriction of processing, object to certain processing, request data portability where applicable, and withdraw consent where processing is based on consent.

Your right to object: where we rely on legitimate interests, you may have the right to object to that processing. You have an absolute right to object to personal information being used for direct marketing.

To exercise a right or ask a privacy question, email info@akcvehiclesecurity.co.uk. We may need to verify your identity before responding to certain requests.

10. Complaints

If you have a concern about how your personal information has been handled, please contact AKC Vehicle Security first so we can try to resolve it. You also have the right to complain to the UK Information Commissioner's Office (ICO). Information about making a complaint is available at ico.org.uk.

11. Third-party websites

Our website may contain links to websites or services operated by other organisations. Their privacy practices are controlled by them, not AKC Vehicle Security. You should review their privacy information before providing personal data through an external site.

12. Changes to this policy

We may update this privacy policy when our services, website practices or legal obligations change. The latest version will be published on this page and the “Last updated” date will be revised where appropriate.

Privacy contact: info@akcvehiclesecurity.co.uk · 01536 645 365
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